Shipping policy

Shipping Policy

Last Updated: August 7, 2026

Thank you for shopping with DASH CREATIONS LLC.

We are committed to providing a smooth and reliable shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from our website.

By placing an order through our Website, you agree to the terms outlined in this Shipping Policy.

Order Processing

All orders are processed within 1 business day after payment has been successfully authorized.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During peak shopping seasons, promotional events, or unexpected order volumes, processing times may be slightly extended.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Destination

At this time, DASH CREATIONS LLC primarily ships to customers within the United States.

If shipping is unavailable for your location, you will be notified during checkout.

Estimated Delivery Time

Most orders within the United States are delivered within approximately 7 business days after shipment.

Please note that delivery times are estimates only and may vary depending on:

Carrier operations
Weather conditions
Public holidays
High shipping volume
Remote delivery locations
Other unforeseen circumstances

Although we strive to meet all estimated delivery times, delivery dates cannot be guaranteed.

Shipping Cost

We proudly offer:

FREE Standard Shipping on all United States orders.

There are no additional standard shipping charges for eligible orders.

If expedited shipping becomes available in the future, any applicable shipping fees will be displayed during checkout.

Order Tracking

After your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

Tracking information generally becomes available within 24–48 hours after shipment.

Tracking updates are provided directly by the shipping carrier and may occasionally experience delays.

Shipping Carriers

Depending on your shipping address and warehouse availability, orders may be delivered by one or more trusted logistics providers, including:

USPS
UPS
FedEx
DHL eCommerce
YunExpress
Other authorized shipping partners

The carrier used for your shipment will be selected based on operational efficiency and delivery location.

Shipping Delays

While we make every effort to deliver your order on time, delays may occur due to circumstances beyond our reasonable control, including:

Severe weather
Transportation disruptions
Carrier delays
Natural disasters
Public holidays
High shipping demand
Supply chain interruptions
Government actions

DASH CREATIONS LLC is not responsible for shipping delays caused by third-party carriers or events outside our control.

Shipping Address

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please verify your:

Full Name
Street Address
Apartment or Suite Number (if applicable)
City
State
ZIP Code
Phone Number

We are not responsible for orders shipped to an incorrect address provided during checkout.

If you notice an error, please contact us immediately before your order has been processed.

Undeliverable Packages

Packages may be returned to us if they are undeliverable due to:

Incorrect address
Incomplete address
Refused delivery
Multiple unsuccessful delivery attempts

If a package is returned for these reasons, additional shipping charges may apply before the order can be reshipped.

Lost Packages

If your shipment appears to be lost during transit, please contact our Customer Support team.

We will work with the shipping carrier to investigate the shipment and determine the most appropriate resolution.

Where appropriate, we may provide:

A replacement shipment
A refund
Another suitable resolution

Damaged Packages

If your order arrives damaged, please notify us within 7 calendar days after delivery.

Please include:

Your order number
Photos of the damaged product
Photos of the shipping package
Photos of the shipping label

Our team will review your request and provide an appropriate resolution.

Missing Items

If your package arrives with missing items, please contact us within 7 calendar days after delivery.

Please include:

Your order number
A description of the missing item(s)
Photos of the package and contents

We will investigate your request as quickly as possible.

Multiple Shipments

Depending on product availability, some orders may be shipped in multiple packages.

If this occurs:

Separate tracking numbers may be provided.
No additional shipping fees will be charged.

Risk of Loss

Ownership and responsibility for products pass to the customer upon successful delivery by the shipping carrier.

Customers are encouraged to inspect their packages immediately after delivery.

Customs and Import Duties

For any future international shipments, customers are responsible for any applicable:

Customs duties
Import taxes
Brokerage fees
Government charges

These charges are determined by the destination country's customs authorities and are not controlled by DASH CREATIONS LLC.

Shipping Restrictions

Certain products may not be available for shipment to specific regions due to:

Shipping carrier limitations
Local laws
Import regulations
Safety restrictions

We reserve the right to refuse shipment where delivery cannot reasonably be completed.

Changes to This Shipping Policy

DASH CREATIONS LLC reserves the right to modify this Shipping Policy at any time without prior notice.

Any changes become effective immediately upon publication on our Website.

Customers are encouraged to review this page periodically.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

DASH CREATIONS LLC

117 S Lexington St Ste 100

Harrisonville, MO 64701-2444

United States

Email

dashcreationsllc@dashcreationss.com

Website

https://dashcreationss.com

Customer Support Hours

Monday – Friday

9:00 AM – 5:00 PM (Central Time)

Effective Date

This Shipping Policy is effective as of August 7, 2026, and applies to all purchases made through the Website operated by DASH CREATIONS LLC.